Ateck eShop

 

Do you have delivery service?

Ateck is providing free delivery to commercial area for orders with amount HK$5000 or above. Orders amount below HK$5000 will be charged for delivery depending on the delivery address. Please call our hotline 37430243 for details. Additional charges will be incurred for delivery to non-commercial areas.

Will you ship to oversea?

We currently only arrange delivery within Hong Kong Special Administrative Region.

How long can I receive my order?

We will normally arrange delivery within three working days after order confirmation. However, we are not responsible for any external factors that may lead to delays, such as adverse weather.

How will the item be sent?

We offer express delivery via courier. Please note that additional courier charges may be incurred for delivery to non-commercial areas.


Will I have to sign for my package?

Please sign on the delivery note accompanying the package and return it to the courier as confirmation of receipt.

 

What if I am not at office/home when my parcel arrives?

Our service provider will try to contact you by phone, or re-attempt a delivery of your parcel at another time. Please also feel free to contact us at 37430243 to check the status of your parcel if you have not received it after 7 working days.


Are there any locations in Hong Kong that you do not ship to?

While we will try our best to deliver to most area in Hong Kong, we will not be able to deliver at a limited number of restricted and outlying locations. Please call our hotline 37430243 for more information.

 

My items have yet to arrive / I want to check the status of my order. What should I do?

Please allow up to 7 working days for your order to arrive. If you have any concerns, please feel free to send us an email sales@ateck.com.hk with the shipping address and Order ID or call us at 37430243 so that we can check your delivery status.

 

How do I change my shipping address or change my order?

Please call or email us as soon as you can. Your shipping address can be modified as long as the order items is still not dispatched from the warehouse.

 

Delivery Charge

 

 

 

Order Amount (HKD)

 Delivery Location

Below HK$5,000

HK$5,000 or Above

Hong Kong Island or Kowloon

Commercial Area

HK$50

Free of Charge

New Territories

Commercial Area

HK$70

Free of Charge

 

 

 
 

Copyright © 2015 ATECK SERVICE ALL RIGHTS RESERVED